As you have, no doubt, been following the latest news on Coronavirus (Covid-19), we at SerraNova TippToes have been taking a series of measures over the last weeks to ensure the safety of our employees, contractors, and customers. While our supply chain is global and has not been affected so far.
We are continuously monitoring the situation and making adjustments to minimise disruptions to our supply chain and customer service operations. Unfortunately, we cannot guarantee that we will be able to totally avoid any impact to our operation.
We are suspended our measuring clinics and shop operations but can continue to deliver directly to you and where possible connect with customers using WhatsApp or Zoom to help them with garments/etc.
As we look to getting back to work - we are also looking to ensure that the therapists working with us are properly equipped to care for you - so if you are a therapist if you can just fill out the this form (click on this link to access) to let us know what you may need as all of this is going to take a bit of planning.
As always, our customers remain our highest priority. You can continue placing orders online and over the phone. We will continuously update our website with the latest developments. Please don’t hesitate to contact us, if you have any questions or if you need additional information, by calling us at 0504-42513 or emailing us at 0504-42513
The SerraNova Team